Individual Guest Room Deposit and Cancellation Policies
A deposit equal to the first night’s room and tax is required to hold each guest’s reservation at the Sheraton Dallas Hotel. This deposit will serve to confirm the reservation for the dates indicated, and, upon check-in, will be applied to the guest folio of the reserved stay. In the event that you need to cancel your hotel reservation, these deposits are refundable if you notify the Sheraton Dallas Hotel at least 21 days prior to your arrival and obtain a cancellation number.

Early Departure Fee
If you have reserved a room at the Sheraton Dallas Hotel for the World Balloon Convention 2010 and choose to check out prior to your reserved checkout date, an early departure fee of $50 will be charged to your individual account. Guests wishing to avoid this fee must advise the hotel at or before check-in of any change in the scheduled length of stay.

Sheraton Smoke Free Policy
The Sheraton Dallas is a smoke-free hotel. The hotel is smoke free in all areas of the hotel, including the lobby, guest rooms, restaurant, lounge, and meeting/banquet facilities. To protect the smoke-free environment, the hotel will post a $200 cleaning fee to the account of any guest who smokes in his or her hotel room.